Shipping policy
Shipping and payment
When I ship
- Within 5 working days of receiving payment.
- Maternity dresses in colours that are not in stock are sewn to order and shipped within 3 weeks.
- I always ship an order together. If it contains pieces with different time frames, the longest one applies.
Carriers
Czech Republic and Slovakia: Zásilkovna (Packeta), Balíkovna, One by Allegro, GLS, Česká pošta (Czech Post) and PPL. Other EU countries: GLS. Outside the EU: Česká pošta (Czech Post). You will see the available options and their prices at checkout before you pay.
Free shipping
Shipping to pickup points in the Czech Republic and Slovakia is free for orders over 1,800 CZK.
Shipments outside the EU
For shipments to the USA, I prepay the import duties myself; they are already included in the price. Other countries outside the European Union may charge customs duties, taxes and customs clearance fees. These are paid by the buyer.
Payment
Payment is made in advance via Shopify Payments: by payment card (Visa, Mastercard, Maestro, American Express, UnionPay), Apple Pay, Google Pay or Shop Pay. Customers from the Czech Republic and other supported countries can also pay with Klarna (pay later or in instalments); the instalment terms are agreed directly with Klarna. Klarna is not available in Slovakia. Payments are encrypted and I never see your card details.