Privacy policy

Privacy Policy

Ms Kristýna Krejčí, company ID (IČO) 19224125, registered at No. 136, 592 31 Nová Ves u Nového Města na Moravě, Czech Republic (“controller”) is the controller of personal data within the meaning of Regulation (EU) 2016/679 of the European Parliament and of the Council (“Regulation”, GDPR) and Czech Act No. 110/2019 Coll., on the processing of personal data.

1. Processing of personal data

1.1. The controller processes personal data in connection with her business activities via the website, social networks or other applications for written communication (“website”), in particular if:

1.1.1. you have sent the controller an order for goods;
1.1.2. you are a self-employed person, or an employee of a legal entity, with whom the controller has concluded a contract as a customer or supplier of services or goods.

2. Categories of personal data

2.1. Identification and address data: academic title, first name, surname, delivery or other contact address, registered business address, company ID.
2.2. Electronic contact details: phone, e-mail address.
2.3. Other personal data needed to perform the contract: bank account number, payment amounts and their history.
2.4. Other personal data you provide in the order or other documents.
2.5. Data about your use of the website (cookies), if you give your consent.

3. Legal basis and purpose of processing

3.1. Performance of a contract – I process data because it is necessary to conclude and perform the contract with you.
3.2. Compliance with legal obligations – in particular issuing and archiving tax documents.
3.3. Legitimate interest – direct marketing to customers and satisfaction surveys. If this bothers you, let me know and I will stop.
3.4. Consent – for example the newsletter or analytics and marketing cookies. You can withdraw your consent at any time.

4. Processors, recipients and transfers of personal data

4.1. I share personal data with these services that help me run the online shop:

  • Shopify – operating the online shop and orders;
  • Shopify Payments – payment processing;
  • Klarna – pay later or instalments, only if you choose it;
  • carriers (Zásilkovna, Balíkovna, One by Allegro, GLS, Česká pošta, PPL) – delivery of the parcel;
  • Ecomail – newsletter, only with your consent;
  • Reputon – review requests and displaying reviews;
  • Google Analytics – measuring website traffic, only with cookie consent;
  • Meta (Facebook, Instagram) – measurement and advertising, only with cookie consent;
  • Microsoft Clarity – measuring how the website is used (session recordings and heatmaps), only with cookie consent;
  • Zonos – customs documents and prepaid duties for parcels to the USA (name, address and parcel contents);
  • Fakturoid – issuing and archiving invoices;
  • providers of accounting and legal services.

4.2. For the purpose of debt collection, personal data may be passed on to a debt collection agency or a law firm.

4.3. Some services (in particular Shopify, Meta, Google, Microsoft and Zonos) may also process data outside the European Union, for example in the USA and Canada. Transfers take place only with safeguards under the GDPR (a European Commission adequacy decision or standard contractual clauses).

5. Cookies

5.1. The website uses essential cookies needed for the shop to work (cart, checkout). I only use analytics and marketing cookies (Google Analytics, Meta pixel, Microsoft Clarity) with your consent via the cookie banner. You can change or withdraw your consent at any time.

6. Newsletter

6.1. I only send the newsletter with your consent via the Ecomail service. You can unsubscribe using the link in every e-mail.

7. Retention period

7.1. I process personal data only for as long as necessary to fulfil the purpose or for as long as required by law. For contract performance and legal obligations, for the period set by law; for legitimate interest, for as long as it lasts or until you object; for consent, for as long as the consent is valid.

8. Your rights

8.1. You have the right of access to your personal data, the right to rectification or completion, to restriction of processing (Art. 18 of the Regulation), to erasure (Art. 17 of the Regulation), to data portability (Art. 20 of the Regulation), the right to object to processing based on legitimate interest, and the right to lodge a complaint with the Czech Office for Personal Data Protection (www.uoou.gov.cz) or with the data protection authority in your country.

9. Contact

9.1. For anything regarding personal data, contact me: phone +420 775 616 683, e-mail titiprops@gmail.com.

10. Other provisions

10.1. If you refuse to provide the personal data necessary for the purposes above, I will not be able to deliver the goods you ordered.

10.2. If you consent to marketing cookies, advertising may be personalised (for example on Facebook and Instagram). I do not carry out any other profiling.

This policy is effective from 3 October 2026, updated on 13 November 2026.